Red Carpet event
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  • hello@redcarpetevent.co.za
  • 010 826 2220
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At Red Carpet Event, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in accordance with South African law, specifically the Protection of Personal Information Act (POPIA).

1. Information We Collect

To process your order and provide a formal quotation, we collect the following personal information:

  • Full Name: To identify our customers.
  • Email Address: To send quotations, invoices, and delivery updates.
  • Cell Number: For courier notifications and quick communication regarding your order.
  • Delivery Address: To calculate courier costs and ensure your red carpet reaches the correct location.

2. How We Use Your Information

We only use your personal data for practical business purposes, including:

  • Generating accurate quotations and tax invoices.
  • Arranging delivery through our partners like The Courier Guy, RAM, or PostNet.
  • Contacting you via WhatsApp or email to confirm order details or collection at Cradlestone Mall.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We only share necessary details (such as your name, address, and phone number) with our trusted courier partners to ensure your order is delivered safely to your doorstep.

4. Data Security

We take reasonable technical and organisational measures to secure your information. Access to your personal data is restricted to authorised staff members who require it to complete your transaction. Since we process payments via EFT, we do not store your banking or credit card details on our website.

5. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you.
  • Request that we correct or update any inaccurate information.
  • Request that we delete your data once the transaction and legal record-keeping requirements are complete.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@redcarpetevent.co.za or call +27 60 708 3984.